Security & Fraud Protection

At RelyOn, your online security is our top priority.

In today’s digital age, staying vigilant against phishing scams is crucial to safeguarding your personal and financial information. We are dedicated to providing you with tools and tips about how to stay safe online and protect your personal information.

What is Phishing?

Phishing is a fraudulent practice where cybercriminals attempt to deceive individuals into divulging sensitive information such as passwords, credit card details, or social security numbers. These scams often take the form of deceptive emails, text messages, or websites designed to appear legitimate.


Stay One Step Ahead of Phishers

To help you stay protected, here are some important tips to keep in mind:

  1. Be cautious with emails and messages: Exercise caution when receiving unsolicited emails or messages, especially those requesting personal information or urging immediate action. Avoid clicking on suspicious links or downloading attachments from unknown sources.
  2. Verify the source: Before providing any sensitive information online, ensure that you are interacting with a trusted and verified website. Look for secure connections (https://) and familiarize yourself with the legitimate email addresses and contact information of the organizations you deal with.
  3. Keep software up to date: Regularly update your operating system, web browsers, and antivirus software to benefit from the latest security patches and enhancements. This will help protect you against known vulnerabilities exploited by phishers.
  4. Use strong, unique passwords: Create complex passwords that include a combination of letters, numbers, and special characters. Avoid using the same password across multiple accounts, as it increases the risk of unauthorized access if one account is compromised.
  5. Enable multi-factor authentication (MFA): Whenever possible, enable MFA for your online accounts. This additional layer of security ensures that even if your password is compromised, an attacker would still need access to your secondary authentication method to gain entry.
  6. Be skeptical of urgent requests: Phishers often try to create a sense of urgency to trick victims into making hasty decisions. If you receive an unexpected request for sensitive information or payment, take a moment to verify its legitimacy through an alternate channel before taking any action.
  7. Educate yourself: Stay informed about the latest phishing techniques and scams. By being aware of the tactics employed by cybercriminals, you can better protect yourself and your sensitive information.


What is Jugging?

Jugging is a crime that happens when criminals stake out a bank/credit union or an ATM, waiting for people to withdraw paper money. The thief either robs that person as they leave the bank/ATM or follows that person and either robs them or breaks into their vehicle at at their next stop.


Avoid Becoming a Victim of Jugging

  • Don’t carry cash bags or cash in your hands when leaving a bank or credit union. Be sure they are concealed.
  • Be aware of your surroundings at all times. Look for people hanging around the bank lobby or parking lot who don’t appear to be doing business there.
  • Avoid distractions, like talking on your phone as you leave the bank or listening to music with earbuds.
  • Lock your doors as soon as you get into the vehicle and don’t sit in the parking talking on your phone or looking for directions. Leave immediately.
  • Take notice of any vehicles that might follow you out of the parking lot and make sure you are not being followed all the way to your next location.
  • Never leave large amounts of money inside of your vehicle – even if it’s hidden. If they followed you, they know you have money either on your person or in your vehicle.
  • If you believe you have been followed from a financial institution for any length of time, call 911 or drive to the nearest police, fire or medic station.
  • Speak with security at your bank/credit union to see if someone can accompany to your vehicle after you make a larger withdrawal.


We’re Here to Help

If you ever suspect fraudulent behavior or encounter a potential phishing attempt, please contact us immediately at 214.357.3328.

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