Merger Conversion Now Complete!
As of 11:20 am CT on December 7, 2024, accounts and loans have successfully moved from RelyOn CU to Neighborhood Credit Union, as per the September 2024 merger.
Enjoy full access to digital banking, accounts, loans, services, and branches that Neighborhood Credit Union has to offer.
Former RelyOn CU members may now register for digital banking online or once you download the MyNCU Mobile App. Please note the important updates below and visit myncu.com/relyon for detailed information.
If you did not receive your Welcome Guide or debit card, please contact us at 214-357-3328. You may experience longer wait times due to conversion operations, but we will assist you as quickly as possible. Thank you for your patience.
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- Neighborhood CU checking and savings accounts, CDs, loans, and debit cards are live (for credit cards, see below).
- Enroll in Online Banking and download the MyNCU Mobile App.
- December 7th from 9 am – 1 pm CT: Member Services is open to assist you at 214-357-3328.
- Explore all the digital services available to you; reestablish your direct deposit, automatic payments and transfers, Bill Pay, and order checks.
CREDIT CARDS
Members with RelyOn CU Mastercard credit cards will continue to use their RelyOn CU credit card until spring of 2025. On December 7, 2024, members will be able to manage their credit card within Neighborhood CU digital banking.
